Alex runs a new media production company comprising two copywriters, two graphics designers, two account managers and a general manager, who handles all other aspects of the business.
After experiencing growing pains in busy periods before vital deadlines they decided a more unified approach to the company’s communications was needed and opted to set up a hosted phone system or "hosted PBX” for the team using Byphone. You can see how Alex set up the system below.
“ We all carry smartphones for business use. Most of us work remotely from home or coffee-shops most of the time so the office was often empty and the landline rarely used to make or take calls but it was the main contact number shown on our website. ”